Refund policy

Due to the nature of our products and supplier sourcing, all sales are considered final unless otherwise is stated.

Returns

We only accept returns in the following situations:

• The wrong item shipped
• the item arrives damaged

Customers must contact us within 48 hours of the delivery and provide photo evidence.

Items must be:

• Unused
• In Orignal condition 
• Returned in Original packaging 

Returns 

Returns will be issued if :

• The product is unavailable from the supplier
• A replacement item cannot be provided
• The order is canceled before processing

Refunds are processed within 3-7 business days after approval.

Shipping fees are non- refundable unless the error was made by v3.vault.